Prior to installing G2CRM, please review the install instructions in the user’s manual. These are in the appendix labelled “Installation Guide”. Please note that any previous version of G2CRM must be uninstalled, as described in the section “Uninstall Procedure”, before installing a newer version. Instructions for installing the new version can be found in the “Install Procedure” section of the “Installation Guide” appendix. Please follow all install and uninstall directions carefully to avoid issues. To troubleshoot any installation issues, users should start with the instructions in the “Troubleshooting Install/Uninstall” section of the “Installation Guide” appendix.