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Customer Support Ticketing Analysis and Comparisons

US Army Engineer Research and Development Center
Published Aug. 3, 2026
PRINT | E-MAIL
Vicksburg, Miss. --

 

Link: https://dx.doi.org/10.21079/11681/50351

Report Number: ERDC/ITL SR-26-1

Title: Customer Support Ticketing Analysis and Comparisons

By Joseph E. Jabour, Joshua M. Moaton, and Timothy W. Garton

Approved for Public Release; Distribution is Unlimited

August 2026

27 pages / 501.12 KB


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ERDC Library
601-634-2355
erdclibrary@chat.libraryh3lp.com

Release no. 26-217

Customer relations--Management
Customer services--Computer programs
Information technology--Management
Management information systems
Support services (Management)

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